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National Telemedicine Doctors > Related Information > Psychologists

Psychologists

(Clinical Psychologists and General Psychologists)

What does a Clinical Psychologist or General Psychologist do for you?

Consult a Doctor/GP any day by phone or video from anywhere.

(Fully qualified and Australian Medical Board-certified Doctors)
Psychologists, Dietitians, Podiatrists, Physiotherapists are available by phone/video.
Referral to Specialists and allied health of any specialty.

Bulk billing available
for eligible patients

It’s a common misconception that only the mentally ill people go to a clinical psychologist or general psychologist. In fact, the bulk of psychologists help mentally healthy people function better. For people who experience illness, stress, eating disorders, and relationship difficulties, and other such problems, a psychologist is able to teach coping strategies and help with the coping process.

Psychologists cannot prescribe medication, but in many cases, the treatments provided by psychologists have been shown to be just as good, and sometimes better than drugs, especially when it comes to treating issues like depression and anxiety. Although, for many people it’s a combination of treatment and medication that produces the best results.

Do I need a referral?

You do not need a referral to see a Psychologist. But, if you take services of a Specialist/Allied Health practitioner including Psychologists without a referral, Medicare will not cover any of your costs. Any General Practitioner can write a referral for you if you need a referral to a Specialist/Allied Health practitioner including Psychologists.

How our psychologists can help you

The psychologists we have on our team have undergone specialised training in assessing and diagnosing major mental illnesses, as well as other psychological problems.

Through their specialist training, they are qualified to provide expert opinion in clinical and compensation areas and they do this through the application of scientific research and psychological theory to solve psychological problems. As everyone is so different, the approach and solution are tailored to your needs and situation.

Our psychologists can provide help for:

  • Depression;
  • Sleep disorders;
  • Grief;
  • Stress;
  • Confidence and self-esteem;
  • Personal well-being and growth;
  • Behavioural problems;
  • Anxiety disorders and phobias;
  • Gambling addictions;
  • PTSD (post-traumatic stress disorder);
  • Eating disorders;
  • Sexual abuse;
  • Coping with a chronic illness;
  • Parenting skills;
  • Acute and chronic pain disorders;
  • Schizophrenia;
  • Communication training and conflict resolution;
  • Relationship and marriage problems;
  • Psychosis;
  • Loss and bereavement;
  • Improving workplace relationships;
  • Effects of unemployment;
  • Workers compensation;
  • Assertiveness training;
  • Sexual dysfunction;
  • and many more psychological problems
  • School-related problems;

This list is by no means comprehensive, but it does list the most common ways a psychologist can help.

Psychology has quite a broad scope. It is the science of behaviour and the mind. It includes the study of unconscious and conscious phenomena, as well as thought and feeling. In pursing their studies, psychologists are endeavouring to understand the emergent properties of the human brain as well as a range of other phenomena which are linked to the brain’s emergent properties – all of which means they are part of a larger neuro-scientific group of researchers looking to understand how the human brain works. More specifically, they are looking to understand groups and individuals by establishing general principles and researching specific cases.

Psychology is a social science. Researchers and practitioners in this field can be classified as a behavioural, cognitive or social scientist or a psychologist. These scientists don’t just look at your brain. Rather they attempt to understand the role of an individual’s mental functions and social behaviour in relation to their biological and physiological processes – this then helps a psychologist to understand the underlining behaviours and cognitive functions.

Psychologists explore mental processes and behaviours such as emotion, perception, attention, cognition, subjective experiences, intelligence, personality, brain function, motivation and other behavioural and mental processes. Psychology is not only about helping individuals – it is also about improving group and couple interactions by looking at family resilience, psychological resilience and other areas. While the majority of psychologists are engaged in a therapeutic role in school settings, counselling, and clinics, many also do scientific research around mental processes and behaviours.

Using National Telemedicine Doctor’s telehealth platform, you can now consult an Australian Medical Board-certified doctor/health practitioner any day by phone or video in the comfort of our own home or office – a consultation with National Telemedicine Doctors is an effective and convenient alternative, when a face-to-face consultation is not possible. During your consultation your National Telemedicine Doctor/health practitioner will advise you if an in-person visit to a health practitioner is required.

OUR SERVICES – IN BRIEF

The following health practitioners including allied health professionals are currently working through National Telemedicine Doctor’s platform –

Practitioners
working through our platform
Referral Services
(any specialty)
Podiatrists
Specialist Referrals
Clinical Psychologists Allied Health Referrals
(wide range)
General Psychologists Pathology Referrals
Physiotherapists Radiology Referrals
Dietitians
General Practitioners (GPs)

Click here or on the links above to access detailed information about all the common types of services offered at National Telemedicine Doctors.

COVID-19 ALERT

Stay home if you feel unwell, have a fever, cough or experience difficulty breathing to protect you and help prevent spread of viruses and other infections to others. Telehealth can help during the COVID-19 outbreak. If you can’t leave home during the coronavirus outbreak you can still consult a qualified Australian-registered general practitioner, by using the National Telemedicine Doctors online platform.

Struggling to reach a Doctor?

With National Telemedicine Doctors, you can consult a Doctor/GP any day by phone or video from anywhere

Contact Us

Phone: 02 8834 7760 within Australia
Or +61 2 8834 7760 (International)
Fax: 02 9568 4678
Email: [email protected]

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Bulk Billing Criteria for GP Services

Bulk Billing Doctors’ Availability :

The following two doctors bulk bill, but only during their bulk billing work hours shown below.

  • Dr Jennifer Coleman (Mon, Wed, Thurs, Fri, Sat & Sun: 9am-5pm)
  • Dr Noor Ul Huda Ali (Thurs & Fri: 9am – 5pm)

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you –

  • You need a consult to access mental health services.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  • The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You are isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
  • You are affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.
Bulk Billed Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed telehealth appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Regarding Bulk Bill Appointments

Check your eligibility below – 

Unfortunately, due to Medicare regulations, you may not be automatically eligible to have all your General Practitioners’ telehealth services bulk billed, even if you have a valid Medicare card.

Before your bulk billed appointment can be confirmed, we need evidence from you that clearly shows that you are eligible under Medicare’s coverage policies for bulk billing for telehealth services – see the section “Bulk Billing Policy for GP Services” below).

Bulk Billing Doctors’ availability-

The following two doctors bulk bill, but only during their work hours, as shown below –

  • Dr Damien Ford – (Mon, Wed & Fri: 9am-5pm)
  • Dr Charmi Vithanarachchi – (Sat: 9am-1pm)

If these two doctors’ availability does not suit you and/or you cannot provide evidence of eligibility, you may wish instead to book a paid appointment online (and at any time of your choosing) with any of our other doctors who do not offer bulk billing. 

However, if you DO wish to proceed with a bulk billed appointment, please: 

  1. email us the evidence of your eligibility at [email protected] ; and 
  2. specify in your email which of the categories of eligibility you fall under (they are listed below).

If you correctly complete steps 1) and 2) above, we can then offer you a bulk billed appointment (we will confirm the allocated appointment time and doctor’s name via an email to you). You will need to email us back that you have accepted this appointment time- we will then allocate this appointment time to you. The doctor will attend at that allocated time, or if the doctor is unavoidably busy seeing other patients at that time, within an hour of that time. 

(Please note that bulk billed appointments are in high demand, and the allocated appointment time we give you may not be available if, in the meantime, it is taken by another patient before we receive your email confirmation; in which case we will be happy to offer you a bulk billed appointment at a different time – subject to the bulk billing doctors’ availability.) 

IMPORTANT

If you book and are confirmed for a bulk-billed appointment, but do not attend the appointment when one of our doctors contacts you, we unfortunately cannot offer you another future bulk-billed appointment. 

Bulk Billing Policy for GP Services

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you – 

  • You need a consult to access mental health services relating to preparation of a Mental Health Care Plan (MHCP) or review of a MHCP.
  • You need a MENTAL HEALTH RELATED CONSULT.
  • You have tested COVID-19 positive within the last 7 days, verified by either a laboratory test or COVID-19 rapid antigen self-test (RAT).
  • You are suspected to have COVID-19 and require a GP referral for a PCR test to verify diagnosis, so you can access PBS subsidized antiviral treatment.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  •  The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You need a consult relating to pregnancy counselling services.
  • You need a consult relating to nicotine and smoking cessation counselling.
  • You are currently living in a flood-affected area, defined as a State or Territory local government area which is currently declared as a natural disaster area due to flood by a State or Territory Government.
  • You are living in an area that is currently declared as a natural disaster area due by a State or Territory Government.