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National Telemedicine Doctors > Related Information > General Practitioners

General Practitioners

Consult a Doctor/GP any day by phone or video from anywhere.

(Fully qualified and Australian Medical Board-certified Doctors)
Psychologists, Dietitians, Podiatrists, Physiotherapists are available by phone/video.
Referral to Specialists and allied health of any specialty.

Bulk billing available
for eligible patients

A General Practitioner (GP) is a general medical doctor who treats common medical conditions. They can also diagnose acute and chronic illnesses; however, when necessary they will refer you to the appropriate specialist.

A GP’s speciality is general medicine. This is why they’re everyone’s first point of contact in matters of personal health. General practitioners are able to provide the necessary treatment or prescription for a wide range of medical conditions and health issues.

GPs take holistic approach of general practice that considers the psychological, social, as well as the biological factors of a person’s health relevant to the care of each patient’s illness. This is because, unlike specialists, their duty is to the overall health of their patients, which is why they are able to treat multiple health concerns and they treat patients of all ages and genders.

General Practitioner (GP) Services

Most common General Practitioner (GP) services are listed below for patients’ convenience –

  • General medical consultations
  • Immediate prescriptions
  • Referrals to specialists/allied health
  • Medical certificates
  • Request for blood tests
  • Request for X-rays
  • Smoking cessation advice
  • Health promotion and preventative care
  • Skin Issues - skin cancers, rashes, eczema, psoriasis, acne, cellulitis
  • Back pain treatment
  • Sports Injuries
  • Counselling
  • Urinary tract infections (UTIs)
  • Mental health plan and referral
  • Sexual problems/contraception
  • Indigestion, heartburn, and GERD
  • Chronic disease management (incl. diabetes, asthma, emphysema, heart disease, kidney and liver disease)
  • Travel medicine
  • Hair loss advice and treatment
  • Colds & flu, sore throat, allergies and hay fever
  • Common eye conditions
  • A second opinion on the treatment you’ve been recommended
  • Weight control advice for men, women, and children
  • Nausea, vomiting and diarrhoea

The role of a GP can vary greatly depending on where they are (rural or urban), and which country they are in.

In rural areas, GPs tend to be relied on more heavily for a wide range of health care needs. This can vary from something as simple as refilling prescriptions and giving immunisation boosters to delivering babies and pre-hospital emergency care.

They sometimes also perform minor surgery if a hospital is too far away, as well as community hospital care.

In urban areas, GPs are often part of a multidisciplinary group. These GPs often focus on the treatment of non-life-threatening illnesses, chronic health issues, immunisation, health care education and referrals to specialists.

Using National Telemedicine Doctor’s telehealth platform, you can now consult an Australian Medical Board-certified doctor/health practitioner any day by phone or video in the comfort of our own home or office – a consultation with National Telemedicine Doctors is an effective and convenient alternative, when a face-to-face consultation is not possible. During your consultation your National Telemedicine Doctor/ health practitioner will advise you if an in-person visit to a health practitioner is required.

ALLIED HEALTH SERVICES

In addition to General Practitioners, the following allied health practitioners are currently working through our platform as part of our multidisciplinary health team

Clinical Psychologists Physiotherapists
General Psychologists Podiatrists
Dietitians General Practitioners(GPs)

Click here or on the links above to access detailed information about all the common types of services offered at National Telemedicine Doctors.

Do I need a referral for a Specialist/Allied Health Practitioner?

Any General Practitioner at National Telemedicine Doctors can write a referral for you if you need a referral to a specialist/allied Health practitioner. You may need a referral to see a registered specialist or health practitioner – if you take services of a specialist/allied Health practitioner without a referral, Medicare will not cover any of your costs.

COVID-19 ALERT

Stay home if you feel unwell, have a fever, cough or experience difficulty breathing to protect you and help prevent spread of viruses and other infections to others. Telehealth can help during the COVID-19 outbreak. If you can’t leave home during the coronavirus outbreak you can still consult a qualified Australian-registered general practitioner, by using the National Telemedicine Doctors online platform.

Struggling to reach a Doctor?

With National Telemedicine Doctors, you can consult a Doctor/GP any day by phone or video from anywhere

Contact Us

Phone: 02 8834 7760 within Australia
Or +61 2 8834 7760 (International)
Fax: 02 9568 4678
Email: [email protected]

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Bulk Billing Criteria for GP Services

Bulk Billing Doctors’ Availability :

The following two doctors bulk bill, but only during their bulk billing work hours shown below.

  • Dr Jennifer Coleman (Mon, Wed, Thurs, Fri, Sat & Sun: 9am-5pm)
  • Dr Noor Ul Huda Ali (Thurs & Fri: 9am – 5pm)

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you –

  • You need a consult to access mental health services.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  • The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You are isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
  • You are affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.
Bulk Billed Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed telehealth appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Regarding Bulk Bill Appointments

Check your eligibility below – 

Unfortunately, due to Medicare regulations, you may not be automatically eligible to have all your General Practitioners’ telehealth services bulk billed, even if you have a valid Medicare card.

Before your bulk billed appointment can be confirmed, we need evidence from you that clearly shows that you are eligible under Medicare’s coverage policies for bulk billing for telehealth services – see the section “Bulk Billing Policy for GP Services” below).

Bulk Billing Doctors’ availability-

The following two doctors bulk bill, but only during their work hours, as shown below –

  • Dr Damien Ford – (Mon, Wed & Fri: 9am-5pm)
  • Dr Charmi Vithanarachchi – (Sat: 9am-1pm)

If these two doctors’ availability does not suit you and/or you cannot provide evidence of eligibility, you may wish instead to book a paid appointment online (and at any time of your choosing) with any of our other doctors who do not offer bulk billing. 

However, if you DO wish to proceed with a bulk billed appointment, please: 

  1. email us the evidence of your eligibility at [email protected] ; and 
  2. specify in your email which of the categories of eligibility you fall under (they are listed below).

If you correctly complete steps 1) and 2) above, we can then offer you a bulk billed appointment (we will confirm the allocated appointment time and doctor’s name via an email to you). You will need to email us back that you have accepted this appointment time- we will then allocate this appointment time to you. The doctor will attend at that allocated time, or if the doctor is unavoidably busy seeing other patients at that time, within an hour of that time. 

(Please note that bulk billed appointments are in high demand, and the allocated appointment time we give you may not be available if, in the meantime, it is taken by another patient before we receive your email confirmation; in which case we will be happy to offer you a bulk billed appointment at a different time – subject to the bulk billing doctors’ availability.) 

IMPORTANT

If you book and are confirmed for a bulk-billed appointment, but do not attend the appointment when one of our doctors contacts you, we unfortunately cannot offer you another future bulk-billed appointment. 

Bulk Billing Policy for GP Services

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you – 

  • You need a consult to access mental health services relating to preparation of a Mental Health Care Plan (MHCP) or review of a MHCP.
  • You need a MENTAL HEALTH RELATED CONSULT.
  • You have tested COVID-19 positive within the last 7 days, verified by either a laboratory test or COVID-19 rapid antigen self-test (RAT).
  • You are suspected to have COVID-19 and require a GP referral for a PCR test to verify diagnosis, so you can access PBS subsidized antiviral treatment.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  •  The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You need a consult relating to pregnancy counselling services.
  • You need a consult relating to nicotine and smoking cessation counselling.
  • You are currently living in a flood-affected area, defined as a State or Territory local government area which is currently declared as a natural disaster area due to flood by a State or Territory Government.
  • You are living in an area that is currently declared as a natural disaster area due by a State or Territory Government.