Bulk Billing Telehealth Doctors

We are open 24/7

Bulk Billed Urgent After-hours Consults
(No out-of-pocket costs)
Australian Medical Board-Certified Doctors
(by phone or video from anywhere in Australia)

Urgent Prescriptions, Medical Certificates, Referrals, General Medical Consults, Blood Tests, X-rays and more

No Appointment Needed
Bulk Billing Doctors are usually available within an hour.

To request a Bulk Billed Consult, click the green button below:

Consult a Bulk Billing Doctor Now

Services

Our Urgent After-hours Telehealth Doctors treat many urgent but non-life threatening common medical conditions – some of their services offered through this site include:

  • Colds & flu
  • Allergies and hay fever
  • Sore throat
  • COVID-19
  • (URTI) Upper respiratory tract infections
  • Common eye conditions
  • Nausea, vomiting and diarrhoea
  • Fever
  • Bronchitis
  • Sinus infections
  • Urinary tract infections (UTIs)
  • Ear infections
  • Diabetes,
  • Asthma
  • Emphysema
  • Heart disease
  • Kidney and liver disease
  • Back pain treatment
  • Skin Issues: Infections, rashes, eczema, psoriasis
  • Allergic reactions
  • Medication advice
  • Common childhood illnesses
  • Minor injuries needing assessment
  • Indigestion, heartburn, and GERD

For Children

Our doctors evaluate and treat common childhood health issues like coughs, fevers, ear infections, gastroenteritis, eye problems, and rashes.

Common Conditions Assessed-

  • Respiratory: Coughs, colds, and viral illnesses
  • General: Fevers and general malaise
  • Eyes and Ears: Conjunctivitis and ear infections
  • Digestive: Gastroenteritis and stomach bugs
  • Skin: Rashes, infections, and allergic reactions

National Telemedicine Doctors

Use of service not for emergencies (life threatening medical conditions):

Services offered by National Telemedicine Doctors are not suitable in the case of medical emergencies requiring urgent treatment for life threatening medical conditions.

If you face a life-threatening emergency, call 000 for an ambulance or go to the nearest hospital emergency room right now.

Emergency Signs

  • Trouble breathing or chest pain
  • Signs of a stroke or sudden weakness
  • Heavy bleeding that will not stop
  • Major injuries from an accident
  • Sudden severe pain or seizures
  • Loss of consciousness or severe allergic reactions
  • Or any life-threatening emergency

Stay home if you feel unwell, have a fever, cough, or experience difficulty breathing to protect yourself and help prevent the spread of viruses and other infections to others. If you cannot leave home when unwell, you can still consult a qualified, Australian-registered general practitioner by using the National Telemedicine Doctors online platform.

What is Telehealth?

Telehealth simply means you, the patient, accessing clinical services from a qualified doctor using electronic communications and software, without actually visiting the doctor yourself in person. Telehealth allows health care professionals to evaluate, diagnose and treat patients without a face-to face meeting. Telehealth technology is now frequently used for general medical consultations, follow-up visits, management of chronic conditions, medication management, specialist consultations and a host of other clinical services that can be provided remotely via secure video and audio.

Where it was once only available in limited circumstances from a few practitioners, telehealth has now evolved and become a widely-accepted mainstream way for you to access medical and health care. Using our telehealth platform, you can now consult an Australian Medical Board-certified doctor/GP in the comfort of our own home or office. Of course, a face-to-face consultation with your regular GP is the ideal consultation, however a consultation with National Telemedicine Doctors is an effective and convenient alternative, when a face-to-face consultation is not possible. During your consultation your National Telemedicine Doctor will advise you if an in-person visit to a medical practitioner is required.

Benefits

An online consultation with National Telemedicine Doctors as an alternative to a face-to-face visit with a doctor has many benefits, including:

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No appointment needed
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Bulk Billed Urgent After-hours Consults
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Our telehealth doctors are available 24/7 and usually available within an hour (on average)
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All of our doctors are Australian Medical Board-Certified medical practitioners.
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No travel expenses, or lost time due to travel
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Less time away from work to attend a consultation
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Less interference with child or other carer responsibilities
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Privacy
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No exposure to other patients who may have contagious illnesses
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Prevention of the possible spread of coronavirus that may endanger people who are vulnerable, aged, or have pre-existing health conditions
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Less waiting time to get a consultation if there is a long waiting time to see your usual doctor face-to-face.

Please remember that consultations provided by National Telemedicine Doctors are not suitable in the case of medical emergencies requiring urgent treatment. In the case of emergencies, please contact your local emergency services immediately.

What is Bulk Billing?

Bulk billing means you do not have to pay for your medical service from a health practitioner. Instead of charging you directly, the health professional bills Medicare and accepts the Medicare benefit as full payment for the service.

How it works:

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Step-1

Click on the link “Consult a Bulk Billing Doctor Now” at the top of this page and follow the prompts.

2

Step-2

If you are eligible for a bulk billed telehealth consultation, our first available bulk billing doctor will call within an hour or as soon as possible on the telephone number that is registered with us as your contact phone number. If it is a video consultation, we will provide you with instructions on how to join the video call. Should you miss the phone or video call for any reason, you will need to call us back immediately to proceed with the consultation or to arrange another consultation.

Frequently Asked Questions

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Is Bulk Billing available?

Yes, eligible patients who have a valid Medicare card are bulk-billed.

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How do I get my prescription(s)?

All prescriptions, referrals and certificates given during a consultation by any of our practitioners are given at the discretion of the Healthcare provider. National Telemedicine Doctors cannot guarantee that a consultation with a Health Provider will result in a prescription being issued.

In the event that a practitioner prescribes a medication to a patient, the prescription will be sent by the practitioner electronically either to the patient or to a registered Australian pharmacy of the patient’s choice. The pharmacy will then dispense the medication.

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Medical certificate:

If you need a medical certificate, you can obtain a medical certificate provided it is deemed medically appropriate following your consultation.

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Blood tests or diagnostic scans

Our doctors can arrange medical imaging and pathology tests that are clinically indicated.

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Who can use this site?

Users of this service must be at least 18 years of age to book a consultation with a practitioner, or if under the age of 18 years, must have present with them a parent or their legal guardian at all consultations. Users of the service must be Australian residents and agree to and accept our terms and conditions for the use of the service. For all appointments and consultations you will provide proof of identity with current valid driver’s license or other legal document if we require you to do so.

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Who owns and operates this site?

This website and service is owned and operated by Visions Combined Australia Pty Ltd (ACN: 169 777 566) trading as “National Telemedicine Doctors”. We operate as an online platform to facilitate the treatment of patients by independent General Medical Practitioners and other health practitioners registered in Australia, who provide medical and healthcare services remotely via a secure video and/or audio consultation. These practitioners use the National Telemedicine Doctors web-based service to offer medical consultations to patients without an in-person consultation which does not include a physical examination.

All medical or healthcare services provided on the website, and by the service, are provided by the medical and health practitioners themselves, with National Telemedicine Doctors facilitating the consultation by means of the web site and the platform; and that National Telemedicine Doctors does not in itself offer or provide the service. Doctors using our website are independent practitioners and are individually responsible for their own clinical decisions.

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How suitable is this service for emergencies or as a substitute for ongoing regular medical care?

National Telemedicine Doctors does not replace healthcare from a patient’s own doctor or other healthcare professional, and the patient’s usual doctor or other healthcare professionals is responsible for the patient’s usual regular ongoing medical or healthcare needs. Patients agree to inform their usual practitioner about any medical or healthcare treatment they receive via this service and contact their own GP or another healthcare provider immediately if advised to do so by a practitioner on this service or if their symptoms worsen or their condition changes. Patients agree that neither the practitioners associated with the service nor National Telemedicine Doctors, are responsible for the following up treatment of patients using the service.

Services offered by National Telemedicine Doctors are not suitable in the case of medical emergencies requiring urgent treatment. In the case of emergencies, please contact your local emergency services immediately.

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How confidential is my personal health and other information?

Users’ personal health and other information is kept confidential at all times. It is a requirement of the Privacy Act 1988 that the security of users’ personal health information is maintained at all times. National Telemedicine Doctors uses advanced technology to ensure and maintain data security. Data is kept secure through a comprehensive set of policies, processes and digital infrastructure including access controls, firewalls, data encryption, intrusion detection, system redundancy, and other security measures. These policies and procedures in place guarantee the protection of the personal information of users. By accessing or using this site and the service, users accept and agree to our privacy policy.

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Private Patients

Patients who are not eligible for a bulk-billed appointment will be privately billed. Private consultation fees vary depending on the nature and length of the consultation. For more details, please contact the practice on (02) 8834 7760.

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How to choose a doctor?

If the patient is eligible for a bulk billed consult, our first available bulk billing doctor will call the patient, usually within an hour from the time we receive the request.

In the unfortunate event that the patient is not eligible for a bulk billed consult, we will advise the patient of the reason as soon as possible.

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How does it work if physical examination is necessary?

In some circumstances you may require a physical examination and/or certain diagnostic tests, in which case the doctor may decide you need a referral to another health practitioner for a face-to-face consultation or further investigations.

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Cancellation

If for any reason, we need to cancel your account, National Telemedicine Doctors reserves the right to do so and may decline you service at any time without explanation.

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Can a third party access my account?

By using this service you agree that our account will not be accessed or used by other user(s) and you will take all reasonable steps to stop a third party gaining access to your account.

HAVE ANOTHER QUESTION?

If you still have any more question(s) please contact the practice.

Bulk Billed Urgent After-hours Consults

Consult a Bulk Billing Doctor Now