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National Telemedicine Doctors > Book a non bulk billed appointment

Book a non bulk billed appointment

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  • We are committed to protecting your privacy and know it is important for you to understand how your information is handled.
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  • To complete this form you may need:
    • Medicare card
    • Pension/Healthcare/Concession card

    Please make sure you have any relevant items ready before you begin.

    To protect your personal information this form will clear and reset after 4 minutes of inactivity.

    All fields marked with an asterisk (*) are required.

  • Personal Details

  • Health Initiatives

    In order to assist us with health initiatives and tailor care
  • Medical Information

  • IMPORTANT (Please read)

    If you require an ePrescription or vaccine exemption certificate, your doctor will need your Medicare or DVA card details or IHI (Individual Health Identifier) number to offer you any of these services. Medicare issues IHIs. If you already have a Medicare card or a DVA card, you also have an IHI- Medicare has automatically allocated one to you.

  • Medicare card

  • DVA card

  • Emergency Contact Information

    We collect this information in case of an emergency
  • Next of kin

  • Emergency contact

  • Your Health History

  • Social Activities

  • Which service do you require today?

  • Which service do you require today?

  • Quick Prescription Service

    for a repeat prescription/medication
    you already know

  • Absence From Work Certificate

    For certificates to cover more than 1 day,
    please book a "Telehealth GP Appt" instead

  • Telehealth GP Appointment- 10 Mins

    (General Consults, Prescriptions,
    Absence From Work Certificate,
    Referral to Specialists/Allied Health,
    Referral for Blood Tests and X-rays)

    (Strictly no Drugs of Addiction prescribed)
    (No Vaccine Exemption certificate
    issued under this appointment type
    )

  • Telehealth GP Long Consult- 25 Mins

    (General Consults, Prescriptions,
    Absence From Work Certificate,
    Referral to Specialists/Allied Health,
    Referral for Blood Tests and X-rays)

    (Strictly no Drugs of Addiction prescribed)
    (No Vaccine Exemption certificate
    issued under this appointment type
    )

  • COVID-19 Vaccine Exemption Certificate

  • Telehealth Psychologist Appt - New Patient

  • Telehealth Psychologist Appt - 30 Mins

  • Telehealth Dietitian Appt - New Patient

  • Telehealth Dietitian Appt - 30 Mins

  • Absence From Work Certificate

  • Please answer the questions below:

  • One of our Australian registered doctors will review your answers and may contact you directly should further information be required. If your request is approved, we will email your Absence From Work Certificate directly to you.

  • Medicine Category:

    Sub-category: NA

    Sub- sub category: NA

    Selected Medicine:

    Requested Medication Details:

    Answers to the questions asked-

    Select Medicine Category

    Select a sub-category

    Select a sub- sub category

    Select Your Medication

    Requested Medicine

    Please answer the questions below:

  • Regarding Medicare Rebate

  • You might be eligible for a $89.65 Medicare Rebate if you have a valid Medicare card and referral (Care Plan) from a GP through a Mental Health Care Plan (MHCP).

    If you wish the $89.65 Medicare rebate to be paid directly into your bank account following the consultation, please provide us with the following details:

  • You might be eligible for a 63.55 Medicare Rebate if you have a valid Medicare card and referral (Care Plan) from a GP through a Mental Health Care Plan (MHCP).

    If you wish the $63.55 Medicare rebate to be paid directly into your bank account following the consultation, please provide us with the following details:

  • Please upload below a copy of your referral (Care Plan) from a GP through a Mental Health Care Plan (MHCP):

    (Files must be less than 2 MB. Allowed file types: pdf, png and jpg)

  • Drop files here or
    Accepted file types: pdf, jpg, png, jpeg.
  • If you have not already provided us with your Medicare card details,
    please enter your valid Medicare card details below:

  • IMPORTANT

    If you do not provide us with the above details and have not already updated your bank account details with Medicare, we cannot process payment of the Medicare rebate directly into your account. Instead, we can provide you with a receipt for the consultation, with which you can claim the rebate from Medicare directly yourself, provided you are eligible for the rebate.

  • Regarding Medicare Rebate

  • You might be eligible for a $56 Medicare Rebate if you have a valid Medicare card and referral (Care Plan) from a GP through a Chronic Disease Management Plan (CDMP).

    If you wish the $56 Medicare rebate to be paid directly into your bank account following the consultation, please provide us with the following details:

  • You might be eligible for a $56 Medicare Rebate if you have a valid Medicare card and referral (Care Plan) from a GP through a Chronic Disease Management Plan (CDMP).

    If you wish the $56 Medicare rebate to be paid directly into your bank account following the consultation, please provide us with the following details:

  • Please upload below a copy of your referral (Care Plan) from a GP through a Chronic Disease Management Plan (CDMP):

    (Files must be less than 2 MB. Allowed file types: pdf, png and jpg)

  • Drop files here or
    Accepted file types: pdf, jpg, png, jpeg.
  • If you have not already provided us with your Medicare card details,
    please enter your valid Medicare card details below:

  • IMPORTANT

    If you do not provide us with the above details and have not already updated your bank account details with Medicare, we cannot process payment of the Medicare rebate directly into your account. Instead, we can provide you with a receipt for the consultation, with which you can claim the rebate from Medicare directly yourself, provided you are eligible for the rebate.

  • Date Format: DD slash MM slash YYYY
  • Please upload below a copy of your COVID-19 (PCR test or RAT test) result :

    (Files must be less than 2 MB. Allowed file types: pdf, png and jpg)

  • Drop files here or
    Accepted file types: pdf, jpg, png, jpeg.

  • Also, if applicable – please upload below a copy of evidence of the registration of your result with relevant state health department :

  • Drop files here or
    Accepted file types: pdf, jpg, png, jpeg.

  • Please note:

    The maximum period of exemption following a confirmed SARS-CoV-2 infection is 6 months from the date of diagnosis.

    (Must be confirmed with PCR test OR RAT test that has been registered with relevant state health department)

    The Australian Immunisation Register is linked to your Medicare records. You can access your exemption either through your my.gov.au account or by downloading the Medicare app to your phone - navigate to the section marked “Proof of vaccinations”.

    The ATAGI advice is not that it’s recommended to withhold vaccination following a SARS-CoV-2 infection.

    ATAGI strongly recommends that all eligible Australians receive their full course of vaccination.

    The temporary vaccine exemption following infection is simply a recognition that there will be a period of natural immunity following infection.

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  • Privacy and Terms

  • Please sign (using your finger or computer mouse) or place your electronic signature in the box below to confirm that you have read and agree to our “Terms & Conditions” and “Privacy Policy” and that all the information you have provided us in this form is true and correct to the best of your knowledge and belief.


  • Now click “Finish” below to submit your request.

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Or +61 2 8834 7760 (International)
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Bulk Billing Criteria for GP Services

Bulk Billing Doctors’ Availability :

The following two doctors bulk bill, but only during their bulk billing work hours shown below.

  • Dr Jennifer Coleman (Mon, Wed, Thurs, Fri, Sat & Sun: 9am-5pm)
  • Dr Noor Ul Huda Ali (Thurs & Fri: 9am – 5pm)

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you –

  • You need a consult to access mental health services.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  • The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You are isolating because of a COVID-related State or Territory public health order, or in COVID-19 quarantine because of a State or Territory public health order.
  • You are affected by natural disaster, defined as living in a local government area declared a natural disaster by a State or Territory government.
Bulk Billed Consultations

Click on this link – Bulk Billing Criteria for GP Services to check your eligibility before requesting a bulk billed appointment by email. If you are eligible and you DO wish to request a bulk billed telehealth appointment by email, please click on the link below –

Request a Bulk Billed Appointment

Regarding Bulk Bill Appointments

Check your eligibility below – 

Unfortunately, due to Medicare regulations, you may not be automatically eligible to have all your General Practitioners’ telehealth services bulk billed, even if you have a valid Medicare card.

Before your bulk billed appointment can be confirmed, we need evidence from you that clearly shows that you are eligible under Medicare’s coverage policies for bulk billing for telehealth services – see the section “Bulk Billing Policy for GP Services” below).

Bulk Billing Doctors’ availability-

The following two doctors bulk bill, but only during their work hours, as shown below –

  • Dr Damien Ford – (Mon, Wed & Fri: 9am-5pm)
  • Dr Charmi Vithanarachchi – (Sat: 9am-1pm)

If these two doctors’ availability does not suit you and/or you cannot provide evidence of eligibility, you may wish instead to book a paid appointment online (and at any time of your choosing) with any of our other doctors who do not offer bulk billing. 

However, if you DO wish to proceed with a bulk billed appointment, please: 

  1. email us the evidence of your eligibility at [email protected] ; and 
  2. specify in your email which of the categories of eligibility you fall under (they are listed below).

If you correctly complete steps 1) and 2) above, we can then offer you a bulk billed appointment (we will confirm the allocated appointment time and doctor’s name via an email to you). You will need to email us back that you have accepted this appointment time- we will then allocate this appointment time to you. The doctor will attend at that allocated time, or if the doctor is unavoidably busy seeing other patients at that time, within an hour of that time. 

(Please note that bulk billed appointments are in high demand, and the allocated appointment time we give you may not be available if, in the meantime, it is taken by another patient before we receive your email confirmation; in which case we will be happy to offer you a bulk billed appointment at a different time – subject to the bulk billing doctors’ availability.) 

IMPORTANT

If you book and are confirmed for a bulk-billed appointment, but do not attend the appointment when one of our doctors contacts you, we unfortunately cannot offer you another future bulk-billed appointment. 

Bulk Billing Policy for GP Services

If you have a valid Medicare card, we can offer you a bulk billed appointment provided one or more of the following circumstances apply to you – 

  • You need a consult to access mental health services relating to preparation of a Mental Health Care Plan (MHCP) or review of a MHCP.
  • You need a MENTAL HEALTH RELATED CONSULT.
  • You have tested COVID-19 positive within the last 7 days, verified by either a laboratory test or COVID-19 rapid antigen self-test (RAT).
  • You are suspected to have COVID-19 and require a GP referral for a PCR test to verify diagnosis, so you can access PBS subsidized antiviral treatment.
  • You are homeless because you are going through an extreme form of poverty due to the inadequacy of income, health care supports and social supports.
  •  The service is for a child under the age of 12 months.
  • You are a patient of a medical practitioner at an Aboriginal Medical Service or an Aboriginal Community Controlled Health Service.
  • You need a consult relating to blood borne viruses, sexual or reproductive health.
  • You need a consult relating to pregnancy counselling services.
  • You need a consult relating to nicotine and smoking cessation counselling.
  • You are currently living in a flood-affected area, defined as a State or Territory local government area which is currently declared as a natural disaster area due to flood by a State or Territory Government.
  • You are living in an area that is currently declared as a natural disaster area due by a State or Territory Government.

 

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